SmartStory Successfully Achieves HITRUST Certification

Nov 9, 2022

SmartStory Technologies, Inc. partnered with ecfirst, a HITRUST Authorized External Assessor

Meridian, Idaho — Nov 9, 2022/PRNewswire/  — SmartStory Technologies, Inc. provides software to companies for creating personalized mobile experiences for customers and patients. The system is based on a workflow and video-centric platform with communications in SMS/MMS, email, text to voice, and secure messaging. SmartStory Technologies, Inc. has achieved HITRUST r2 certification for the company’s Digital Engagement Platform residing at Microsoft Azure – US Central Region.

The HITRUST Risk-based, 2-year (r2) Certified status demonstrates that key implemented systems within the organization are HITRUST-certified and that SmartStory Technologies, Inc. appropriately meets the requirements within HITRUST for managing risk.

This achievement places SmartStory Technologies, Inc. in an elite group of organizations that have earned this certification. By including federal and state regulations, standards, and frameworks and incorporating a risk-based approach, the HITRUST Assurance Program helps organizations address security and data protection challenges through a comprehensive and flexible prescriptive and scalable security controls framework.

“The HITRUST r2 Certification is the gold standard in security frameworks for the healthcare industry,” said Chris Minor, CEO of SmartStory. “SmartStory’s successful achievement of the HITRUST r2 Certification demonstrates to our customers that we take information security seriously. The rigorous amount of work that goes into obtaining this certficiation cannot be overstated.”

“The HITRUST CSF Certification is the gold standard across industries,” said Uday Ali Pabrai, Chief Executive, ecfirst. “SmartStory Technologies, Inc.’s successful achievement of HITRUST Certification is evidence that they are at the forefront of industry best practices for information risk management and compliance.”

About SmartStory Technologies, Inc.

SmartStory Technologies, Inc. has been instrumental in the development of the patient engagement digital strategy experiences utilizing mobile SmartPages, text and email to effectively engage and educate patients, driving actions resulting in improved medication adherence, positive health outcomes and operational efficiencies. SmartStory Digital Engagement Platform is a workflow driven, omni-channel communication system used for engaging with patients and customers via mobile devices. In healthcare, the system is used for appointment reminders, medication reminders, balance reminders, video education and motivation, supply re-ordering, surveys and other engagement tough points in the patient journey.

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About ecfirst

Established in 1999, ecfirst delivers complete end-to-end compliance and cyber defense services across the United States and worldwide. ecfirst has completed several thousand information security assessments and guided clients to successfully manage HITRUST certification, NIST, and HIPAA compliance programs. Our team has managed assessments using various standards including, but not limited, to NIST SP 800-53/171, CMMC, HIPAA, GDPR, ISO 27001, PCI-DSS and others. ecfirst is a CMMC C3PAO Candidate, RPO, LPP, and LTP. ecfirst is also a HITRUST Authorized External Assessor. For more information, please visit and

If you would like more information about ecfirst, please contact Krystal Perez at

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